At Mymulike, we strive to make your outdoor adventures unforgettable. If you encounter any issues, please contact us—we guarantee a response within 48 hours.

1. Order Cancellation

  • You may cancel your order within 2 hours of purchase by contacting Customer Support.

  • Cancellations cannot be processed once the order has been shipped.

2. Order Return

Eligibility:

  • The item must be unused, undamaged, and in its original packaging.

  • The return must be requested within 30 days of delivery.

  • Proof of purchase (order number/receipt) is required.

  • Clearance/sale items are final sale and cannot be returned.

Return Process:

Step Details
1. Contact Customer Service Initiate the return within 30 days of receipt. The product must be in its original condition, not used or damaged. Provide reasons and pictures for quick processing.
2. Receive Return Address Once your return request is approved, we will provide you with a return address.
3. Process Refund Refunds will be processed within 2 business days after we receive and inspect the item.

 

Return Shipping Costs:

  • Free returns (US only) if the return is due to our error (wrong/damaged item).

  • Customer pays return shipping if the return is for other reasons (change of mind, etc.).


3. Exchanges

We currently do not offer direct exchanges. If you need a different item, please return the original product and place a new order.

4. Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, we will process the refund to your original payment method within 3-5 business days.

Return address: 380 Jelliff Ave, Newark, NJ, 07108

*No refunds will be issued for unauthorised returns.

If you haven't received a refund within 3-7 business days, please check your bank account again, and then contact your bank or credit card company. It may take some time before your refund is officially posted. If you've done all of this and still have not received your refund, please contact us at mymulikesales@gmail.com.